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DarkFunnels isn’t a single screen: it’s pieces that switch on and off, one by one, in your business. Each piece is an app. If an app is on, it shows up in the left-hand menu; if it’s off, that row simply doesn’t exist for you. That’s where the number-one confusion comes from: two businesses open the same dashboard and see different menus. Neither one is broken. One has more apps switched on than the other.
Why this page exists. Other guides tell you things like “you need the Orders app active”. If nobody has explained what an app is, that sentence makes no sense. This is the explanation, and also the map of the whole menu.

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The apps that exist today

There are six business apps. Four come switched on when you open the account; the other two you switch on yourself if you want them.
Shipping and Electronic invoicing don’t come in the standard package. They are off when you open the account and you have to install them yourself from Administration → Apps. And before you do, read What’s live and what’s half-built further down: the two are not equally finished.

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And three pieces you don’t touch

In Administration → Apps you’ll see nine cards, not six. The three extra ones are internal pieces tagged Core, with no buttons, because they can’t be switched off or uninstalled:
The Copilot has no menu entry and you won’t find one however hard you look: it’s the chat panel pinned to the right-hand side of the screen, and it goes with you through every section. On narrow screens it opens as a drawer that overlays the page. On the public screens — sign in, sign up, accept an invitation — it isn’t there.The MCP bridge is Core, but that doesn’t mean you already have it installed. Its card looks the same whether it is installed or not, because Core cards show the tag instead of the status. The connection URL covers it.

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The sidebar, top to bottom

The order is set by hand and is always the same: it isn’t alphabetical and doesn’t depend on which one you activated first. Apps that are off leave no gap: they’re skipped. The dashboard interface is in Spanish, so the labels in the screenshots below appear in Spanish.

The full menu of an account with the four apps that come switched on. Behind it, the Orders screen.

1

Home

It doesn’t belong to any app, and that’s why it’s always in first place, whatever happens to the rest. It’s the day’s summary: your agents, the numbers and the getting-started list. Don’t look for a “Dashboard”: it’s called Home.→ Your first look

Home: the greeting, the strip of the day's numbers and your agents' cards.

2

Calendar

The schedule. At the top you choose between Day, Week and Month, come back to the present with Today and note down an appointment by hand with + New appointment.

Calendar in week view. Top left, the schedule selector with the agent's name.

3

Inventory

Stock with a ledger entry: every in and every out is recorded. At the top, the counters TRACKED, UNITS, OVERSOLD and WAREHOUSES; in the middle, two tabs — Stock and Movements — and the + Record movement button.

Inventory. A product with no stock control shows the 'Not tracked' tag.

4

Sales

It’s the only app with a submenu, and it starts expanded. Below the word Sales there’s a dropdown with the photo — or the initial — and the name of your agent: that is the agent selector. It decides which agent Playbook, Conversations, Customers and Settings are talking about.

Customers, inside the AGENT block. The Sales submenu comes open out of the box.

On day one, four of those entries lead nowhere. Until you’ve created your first agent, Playbook, Conversations, Customers and Settings come out greyed with the notice “Create your first agent”. They aren’t broken: they have nobody to refer to yet.
If you close the submenu, it stays closed next time. That preference is saved in your browser, not in your account.
5

Orders

The orders. At the top, four tabs: Orders, Appointments, Services and Leads — yes, appointments and leads live here too. Inside Orders there are also three views (Table, Pipeline, Vouchers) and four filters (All, To collect, Paid, Closed). The three views only appear on the Orders tab.→ Orders and metrics
6

Shipping and Electronic invoicing

Only if you installed them. They go in that order, after Orders. Watch out for the name: on the desktop menu it reads Electronic invoicing in full, but on the phone that same entry is called Invoices.
7

Administration

Always the last one, and it comes collapsed — unless you’re already inside one of its screens, in which case you find it open. If you open or close it by hand, your decision rules from then on.
This is where the balance is topped up (Balance and billing) and this is where apps are switched on and off (Apps). If you can’t find the top-up, it’s because this block was collapsed.

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App, agent and funnel are not the same thing

Three words a newcomer mixes up on day one: → Glossary The practical consequence: switching agents in the selector doesn’t change what you see in Calendar, Inventory, Orders, Shipping or Electronic invoicing. Stock and orders belong to the business, not to a salesperson. That’s why the selector hangs off Sales and not off the menu’s first level. And that’s also why switching agents doesn’t take you out of the screen you’re on: you stay where you were.
Two things that confuse people here, and are worth saying:1. The Calendar does distinguish agents. Each agent has its own schedule — it’s just that you choose between them inside the Calendar screen itself, with the selector you see at the top left, and there you can look at several overlaid.2. The Orders screen uses the word “funnel” in its subtitle (“Everything the funnel achieves — orders, appointments, services and leads — from the ‘yes’ to the close”). It’s a turn of phrase: the order list you see is your whole business’s.

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What’s live and what’s half-built

I’d rather say it before you find out yourself. Status as of September 2026:
If you’re going to install Shipping, this changes what you expect of it. The connection with Shalom doesn’t use an API key: it uses your courier account password. You have to choose by hand the agency you dispatch from. And the switch that generates the waybills starts off on purpose, because every waybill is real and the courier charges it to your account. Today the connection reads your Shalom account. Try it with a real shipment before trusting a batch to it.
If you’re going to install Electronic invoicing: nothing is issued from its screen. There you only configure the issuer and look at the receipts already issued. Today issuing comes in through a single path — a copilot proposal that you approve — so don’t look for an Issue button: it doesn’t exist.

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What they cost

Today only the Sales app charges a subscription. Calendar, Inventory, Orders, Shipping and Electronic invoicing show on their card as Free: switching them on doesn’t raise your bill.
“Free” means “no subscription”, not “no cost”. Whatever those apps consume in artificial intelligence still comes off your balance, just like your agent’s conversations. Each one keeps its own meter.
The Sales arithmetic — the base, the agent quota and the US$ 50 that come back to you as balance — is set out in full in Plans and pricing.
If you see “Sales” in some old text, it’s the same app: it’s called Ventas, in the dashboard and on your receipt.

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Where they’re switched on and off

In Administration → Apps. The account owner does it: an invited employee normally doesn’t even see that entry in their menu. Each app is a card with its status, its price and, if it’s active, the month’s estimated charge.
No button acts on the first click. Before installing, activating or deactivating, a window opens showing you what happens to your bill, with the before and the after. Uninstalling asks for its own confirmation. You can look around without fear of breaking anything.
Deactivating and uninstalling are not the same, even though they look alike:
  • Deactivate leaves the app installed and switched off. It’s undone with one click on Activate.
  • Uninstall archives it. It requires the app to be deactivated first, but the button chains the two steps for you.
And the three Core pieces allow neither of the two: they have no buttons.
Uninstalling an app doesn’t delete your data: it archives it. If you install it again, everything shows up as you left it. The panel itself tells you so in its subtitle. Switching Inventory off doesn’t make you lose your stock.
A rare case worth recognizing: an app can show as Active and carry alongside it a red pill that says kill-switch. It’s an emergency brake applied from our side, and it overrides the status: with that pill in place, the app doesn’t operate even though it says “Active”. If you run into it, write to us.

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Common problems

That’s normal, and it’s what this page is about. That app is switched off in your business. Open Administration → Apps and look at its card: if it says Deactivated or Not installed, there’s your answer.
It isn’t a technical error: it’s the screen that comes up when you type the address of an app that’s switched off. If you administer the apps, it comes with a Go to Apps button. If not, it tells you to ask your administrator to activate it.
It isn’t a fault: the menu shows an app because it’s switched on in the business, not because you have permission to go in. Permission is granted separately, person by person.Five of the six apps — Calendar, Orders, Inventory, Shipping and Electronic invoicing — require their own permission. Sales is the exception: it has no permission of its own, so anyone with access to the account gets into Sales, always within your business’s data. If that matters to you, bear it in mind before inviting someone.
If none are left switched on, the menu doesn’t leave you a gap: it shows the owner an Add apps button that leads straight to the panel. With the sidebar shrunk to icons only that button doesn’t appear — expand it first.
On screens of 768 px or less the sidebar turns into a bar of five buttons at the bottom: Home, three shortcuts and More. The middle three use short names and come from your active apps in order of importance. With the four apps a new account comes with, they are Chats (which on the desktop is Conversations), Schedule (Calendar) and Orders. Everything else lives inside More.
What the menu remembers about you — which submenus you left open and whether you shrank the bar — is saved in your browser, not in your account. On another machine, or after clearing the site’s data, it goes back to its factory state. What does belong to the business, and travels with you, is which apps are switched on.
The bar has three shapes: expanded with the names, shrunk to icons only (with tooltips when you hover) and, in narrow windows, a drawer that overlays the page. In the shrunk shape there are no submenus, no Administration header and no Add apps button, and the agent selector moves up, next to Home.The button to change shape is right at the bottom: expanded it reads Collapse; shrunk only its icon is left, and on hover the tooltip says Expand.
There are two, and you get into them from inside:
  • The Persona Studio, where the agent’s face and way of speaking are defined: it opens from the Playbook or from Customize.
  • The schedule settings: they open from the schedule selector on the Calendar screen (the gear next to it).

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And now

Your first look

The screen you see when you go in, piece by piece.

Plans and pricing

What’s charged, what’s at zero and what comes back to you as balance.

Glossary

Agent, funnel, playbook, chapter, copilot: every word in one line.

Orders and metrics

What the Orders app gathers, and how to look at it.
Last modified on September 4, 2026