Everything is charged in dollars and by card. Yape and Plin are there so
that your customers can pay you, not for paying DarkFunnels.
The dashboard is in Spanish. Screen names are given in English below with the
Spanish wording you will actually see in parentheses.
The trial
15 days
The clock starts when you connect your WhatsApp, not when you sign up.
Up to 5 agents
The same as would fit in one paid seat.
No card
Signing up does not ask for a single card detail.
Why the clock starts when you connect and not when you sign up: so that
nobody spends their trial setting the agent up. If you take a week to connect,
you do not lose that week. But if you never connect, the trial expires all
the same on the date set when you signed up.
What happens the day the trial expires
What does not happen, worth knowing because it is what everybody fears:- Nothing is deleted. Your agent, its playbook, your conversations, your contacts and your files stay intact.
- Not a single message is lost. What your customers write to you keeps being saved and you see it in the inbox, even while the agent is silent.
The subscription
It is made up of two things, and that is why the minimum is not a single figure:The US$ 50 of the base are not a lost charge. They are given back to you in
full as credit balance, when you activate the subscription and again on every
renewal that gets charged. In practice, out of the US$ 97 the net charge for the
platform is the US$ 47 of the seat; the rest is fuel you have already bought.
What is not charged today
Today only the sales agent is charged. Calendar, Inventory, Orders, Shipping and Electronic invoicing are at zero. The dashboard copilot does not have a monthly charge of its own either — but its conversations do consume balance, like any other AI work.How it is charged
1
It renews on its own every month
With the card that was stored when you activated it. You see the renewal
date in Balance and billing (Saldo y facturación).
2
Adding a seat mid-month is prorated
You pay only for the days left in the period, with a minimum of US$ 1.
3
Removing a seat is not immediate
It is scheduled for the end of the period. And it is rejected if you have
more agents switched on than would fit without that seat: switch them off
first.
What you cannot do on your own today
It is solved by writing to the team, but it is honest to say so before you find out:How to write to us
The team's WhatsApp
+51 976 616 514 — it is the same number that every help button in the
dashboard points to. It is the fastest route.
Frequently asked questions
Am I charged anything during the trial?
Am I charged anything during the trial?
No. No card is asked for to start and there is no charge at all in the 15
days. The only thing consumed is the welcome credit, and only when the AI
works.
Does whoever refers me collect the US$ 25?
Does whoever refers me collect the US$ 25?
No: they are collected by whoever signs up with the code. Today there is
no payment to the person referring.
The screen offered me a «referral discount on your first charge» and did not apply it
The screen offered me a «referral discount on your first charge» and did not apply it
It is not a mistake of yours: that discount is never applied. The
referral benefit is delivered as US$ 25 of credit, not as a reduction on
the invoice. It is screen copy that should not be there.
Is the balance I bought lost when the trial ends?
Is the balance I bought lost when the trial ends?
No. The balance does not expire and is not reset every month: it is a
single balance that accumulates and is still there when you subscribe.
Can I pay in soles with Yape?
Can I pay in soles with Yape?
Not today. It is built, but no package has a price in soles in
production, so the currency selector does not even appear. The
subscription, moreover, can only be paid by card: Yape does not leave a
stored card to charge the following month with.
If prices go up, do I keep mine?
If prices go up, do I keep mine?
There is no frozen price per customer: the charge is recalculated on every
renewal. A price change would also reach someone who is already subscribed,
at their next renewal.
And now
Credits and top-ups
What spends balance, how long it lasts you and how to top up.
Connect your WhatsApp
The step that credits your credits and starts the trial.