> ## Documentation Index
> Fetch the complete documentation index at: https://docs.darkfunnels.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> DarkFunnels is a WhatsApp AI sales-agent platform used mainly in Peru and Latin America. The product interface and most of this documentation are in Spanish; the /en tree is the English mirror.
> A business connects the WhatsApp number it already uses by scanning a QR code from the dashboard, the same linked-device mechanism as WhatsApp Web. It does not go through the Meta Cloud API (WhatsApp Business Platform), so there is no application to get approved and no message templates to submit. DarkFunnels is not a Meta product and is not affiliated with Meta.
> DarkFunnels also publishes a remote MCP server at https://mcp.darkfunnels.ai/mcp so an assistant such as Claude, ChatGPT or Codex can operate the workspace on the owner's behalf. The tool reference is at /referencia/tools and the connection parameters at /referencia/url-de-conexion.
> The dashboard is https://optimind.darkfunnels.ai, the marketing site is https://darkfunnels.ai and the page written for AI agents is https://darkfunnels.ai/agents.

# WhatsApp AI agent pricing and plans

> WhatsApp AI agent pricing: the 15-day trial with no card, exactly what happens the day it expires, what the subscription costs and how much of it comes back as balance.

WhatsApp AI agent pricing here has three parts that are paid for differently and
are best not mixed up:

|                      | What it is                               | How much                                                     |
| -------------------- | ---------------------------------------- | ------------------------------------------------------------ |
| **The trial**        | The first 15 days                        | **Free**, no card                                            |
| **The subscription** | What keeps your agents switched on       | **From US\$ 97 a month**                                     |
| **The balance**      | The fuel for the AI, spent as you use it | You top it up; **US\$ 50 come included** in the subscription |

<Note>
  Everything is charged **in dollars and by card**. Yape and Plin are there so
  that **your customers can pay you**, not for paying DarkFunnels.
</Note>

<Note>
  The dashboard is in Spanish. Screen names are given in English below with the
  Spanish wording you will actually see in parentheses.
</Note>

## The trial

<CardGroup cols={3}>
  <Card title="15 days" icon="calendar">
    The clock starts **when you connect your WhatsApp**, not when you sign up.
  </Card>

  <Card title="Up to 5 agents" icon="users">
    The same as would fit in one paid seat.
  </Card>

  <Card title="No card" icon="credit-card">
    Signing up does not ask for a single card detail.
  </Card>
</CardGroup>

It includes **US\$ 10 of welcome credit**, and **US\$ 25 more** if you signed up
with a referral code. They are credited **when you connect your WhatsApp** —
before that your balance says US\$ 0, and that is not a fault.

<Note>
  **Why the clock starts when you connect and not when you sign up:** so that
  nobody spends their trial setting the agent up. If you take a week to connect,
  you do not lose that week. But if you **never** connect, the trial expires all
  the same on the date set when you signed up.
</Note>

<Warning>
  **If you tested your agent before connecting, you will receive slightly less
  than US\$ 10.** So that you can watch your agent reply without having connected
  anything, DarkFunnels advances you up to **US\$ 0.50** for the test chat and up
  to **US\$ 2** (across 4 attempts) for the copilot to build your first script.
  They are not a gift: they are an **advance**, and they are deducted from the
  welcome credit the day you connect.
</Warning>

## What happens the day the trial expires

<Warning>
  **Your agent stops replying that very instant. There is no grace period.** The
  date is checked on every incoming message.
</Warning>

What does **not** happen, worth knowing because it is what everybody fears:

* **Nothing is deleted.** Your agent, its playbook, your conversations, your
  contacts and your files stay intact.
* **Not a single message is lost.** What your customers write to you keeps
  being saved and you see it in the inbox, even while the agent is silent.

What is worth being clear about:

<Warning>
  **When you subscribe, your agent does not answer the backlog.** The messages
  that arrived while it was silent were saved, but they did not sit in a queue:
  your agent **picks up with the next message** that customer writes. If nobody
  writes again, nobody gets a reply. Go through the inbox by hand.
</Warning>

**Notices you will get beforehand:** two emails, one when there are **3 days**
left and another when there is **1**. And once it has expired, the next time a
customer writes, DarkFunnels notifies you **over WhatsApp** — at the numbers you
have set in the agent's **Error alerts** (*Alertas de error*), never the
customer. If you do not have those numbers configured, that notice does not
arrive.

## The subscription

It is made up of two things, and that is why the minimum is not a single figure:

| Item             | Price               | What it gives you                                                    |
| ---------------- | ------------------- | -------------------------------------------------------------------- |
| **Base**         | **US\$ 50 / month** | The business. **It comes back to you in full as AI credit balance.** |
| **Seat**         | **US\$ 47 / month** | **Up to 5 active agents.** At least one is always charged.           |
| **Real minimum** | **US\$ 97 / month** | Base + one seat, with US\$ 50 of balance inside                      |

<Tip>
  **The seat is not «per agent».** A business with 5 agents pays the same as one
  with 1: US\$ 97. The sixth agent is the one that opens the second seat (US\$ 47
  more).
</Tip>

<Note>
  **The US\$ 50 of the base are not a lost charge.** They are given back to you in
  full as credit balance, when you activate the subscription and again on every
  renewal that gets charged. In practice, out of the US\$ 97 the net charge for the
  platform is the US\$ 47 of the seat; the rest is fuel you have already bought.
</Note>

### What is not charged today

Today **only the sales agent is charged**. Calendar, Inventory, Orders,
Shipping and Electronic invoicing are **at zero**. The dashboard copilot does
not have a monthly charge of its own either — but its conversations **do
consume balance**, like any other AI work.

## How it is charged

<Steps>
  <Step title="It renews on its own every month">
    With the card that was stored when you activated it. You see the renewal
    date in **Balance and billing** (*Saldo y facturación*).
  </Step>

  <Step title="Adding a seat mid-month is prorated">
    You pay only for the days left in the period, with a minimum of US\$ 1.
  </Step>

  <Step title="Removing a seat is not immediate">
    It is scheduled for the end of the period. And it is rejected if you have
    more agents switched on than would fit without that seat: switch them off
    first.
  </Step>
</Steps>

**If the charge fails**, it is retried every day; on the third failed attempt
the subscription moves to **«payment overdue»** (*«pago vencido»*). Your agent
**is not switched off because of that**: it keeps replying for as long as you
have balance left. What does stop working is the auto top-up.

**Receipt:** every charge generates a receipt with the breakdown (base, seats),
the card and the operation number. The charges you make yourself show it on
screen and also send it by email; the automatic ones (renewal and auto top-up)
**by email only**.

<Warning>
  **There is no receipt history inside the product.** If you close the receipt
  window, your copy is the one in the email. What you do see in **Balance and
  billing** (*Saldo y facturación*) is the list of your last 20 balance movements.
</Warning>

## What you cannot do on your own today

It is solved by writing to the team, but it is honest to say so before you find
out:

| You want to…                                         | Today                                                                                      |
| ---------------------------------------------------- | ------------------------------------------------------------------------------------------ |
| **Cancel the subscription**                          | There is no button. Write to us and we cancel it.                                          |
| **Change or remove the stored card**                 | It cannot be done from the dashboard. Write to us.                                         |
| **Go below the last seat**                           | The screen does not allow it: one is the minimum.                                          |
| **A SUNAT receipt or invoice for your subscription** | It is not issued. The emailed receipt is the proof of payment.                             |
| **Delete your account if you sign in with Google**   | You ask for it in writing; with email and password it is done from **Profile** (*Perfil*). |

## How to write to us

<Card title="The team's WhatsApp" icon="whatsapp" href="https://wa.me/51976616514">
  **+51 976 616 514** — it is the same number that every help button in the
  dashboard points to. It is the fastest route.
</Card>

You can also write to **[soporte@darkfunnels.ai](mailto:soporte@darkfunnels.ai)**, which is the channel listed in
the [Terms](https://darkfunnels.ai/terminos) and the [Privacy
Policy](https://darkfunnels.ai/privacidad).

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Am I charged anything during the trial?">
    No. No card is asked for to start and there is no charge at all in the 15
    days. The only thing consumed is the welcome credit, and only when the AI
    works.
  </Accordion>

  <Accordion title="Does whoever refers me collect the US\$ 25?">
    No: they are collected by **whoever signs up** with the code. Today there is
    no payment to the person referring.
  </Accordion>

  <Accordion title="The screen offered me a «referral discount on your first charge» and did not apply it">
    It is not a mistake of yours: **that discount is never applied**. The
    referral benefit is delivered as **US\$ 25 of credit**, not as a reduction on
    the invoice. It is screen copy that should not be there.
  </Accordion>

  <Accordion title="Is the balance I bought lost when the trial ends?">
    No. The balance **does not expire** and is not reset every month: it is a
    single balance that accumulates and is still there when you subscribe.
  </Accordion>

  <Accordion title="Can I pay in soles with Yape?">
    Not today. It is built, but **no package has a price in soles in
    production**, so the currency selector does not even appear. The
    subscription, moreover, can only be paid by card: Yape does not leave a
    stored card to charge the following month with.
  </Accordion>

  <Accordion title="If prices go up, do I keep mine?">
    There is no frozen price per customer: the charge is recalculated on every
    renewal. A price change would also reach someone who is already subscribed,
    at their next renewal.
  </Accordion>
</AccordionGroup>

## And now

<CardGroup cols={2}>
  <Card title="Credits and top-ups" icon="wallet" href="/en/getting-started/credits-and-top-ups">
    What spends balance, how long it lasts you and how to top up.
  </Card>

  <Card title="Connect your WhatsApp" icon="whatsapp" href="/en/getting-started/connect-whatsapp">
    The step that credits your credits and starts the trial.
  </Card>
</CardGroup>